Job Summary:
Irish Arts Center is seeking an Artist Services Manager. The Artist Services Manager is a vital member of the programming and production teams, providing support to artists, creatives and support team working with Irish Arts Center. This position serves as a liaison between Irish Arts Center and the artists, in particular in relation to travel (visa, travel, accommodation, per diem, etc), payments, and artist hospitality. This role is responsible for communicating and managing the day-to-day details of an artist’s time at Irish Arts Center. A successful candidate will have great communication skills, attention to detail, and take personal pride in the support of artists and the role that plays in the programming at Irish Arts Center.
Responsibilities/Essential Functions:
I. Travel, Accommodation, Per Diem, and Visa processes
· Manage the overall visa process, including but not limited to:
- working with IAC’s visa lawyer, internal staff, and artists/companies to gather information and meet relevant deadlines
- gathering support letter
- liaising with visa lawyer to meet Request for Evidence calls and other challenges
- prepping artists for interviews
· Coordinate travel for individuals and groups for all Irish Arts Center related programming, inclusive of:
- Creating individual or group travel itineraries
- Collecting passports, travel preferences, and luggage needs for flight and car reservations
- Booking and communicating details for all international and/or domestic flights and local ground transportation
- Securing and communicating details for all accommodation, across short term stay apartments and hotels.
· Request, administer, and document per diem payments
II. Artistic Contracting and Payment Processing
· Receive details from relevant programming member in order to draft, send out, and coordinate completion of Contracts for all programming agreements
· Assist artists/companies with fulfilling all payments, including guidance on appropriate tax category and assistance with applying a social security number for individuals, or an EIN for individual businesses
· Request and process all payments for artists/companies associated with fulfilling contracts, including check/ACH/Wire Transfers/PayPal and bi-weekly payroll
III. Hospitality and Artist Services
· Support artists and creatives regarding any unanticipated needs including health and care visits, loss of important items (passport, etc.), travel with family, etc., in relation to IAC supported stay in New York.
· Manage green room needs and fulfill riders
· Order and set up food, beverages, and supplies for backstage hospitality. · Make and deliver welcome packets for traveling artists and creatives
· Collaborate with Programming team on opening or closing night gifts
· Support other special events, as needed
IV. Administrative
· Track artist data in contact sheets and enter data in IAC company-wide CRM database, Tessitura
· Track and note details for all artist service/company management related budget line items in fiscal year project budget. Assist Director of Programming with budget projections
· Coordinate and submit annual grant reporting in relation to company management expenses, in collaboration with Programming team and Development team
Experience and Education:
Ideal candidates have at least 2 years professional experience in company management, or 3 years or more of professions stage management experience. Experience with international traveling artists is not necessary.
Core Competencies and Skills:
Passion for the mission of Irish Arts Center, and supporting the artists who are part of that, is essential. The ideal candidate will be a highly organized, self-motivated team player with the ability to focus and follow through amid competing priorities.
Core attributes of a successful candidate include:
· A welcoming demeanor and positive attitude are a must. This role is who artists, creatives, and producers rely on for support while at IAC. The ability to respond to an individual experiencing stress with a calm and supportive attitude is important.
· Excellent project management skills, including exemplary organization and communication abilities and superior attention to detail. This role manages a lot of detailed communication, and a successful candidate should be able to work both independently and as a member of a team.
· A desire to create new or following existing processes, while maintain a flexible, collaborative, and problem-solving mindset.
· Ability to create organized and clear documentation and communication in a timely manner, for multiple projects on different timelines.
Salary and Benefits:
· Salary range: $62-67K per year
· This is a Full Time, Exempt position
· Benefits include: employer‐provided medical/dental/vision insurance, 403(b) retirement plan, paid holidays, paid vacation, and pre‐tax savings on transit/parking.
Working Requirements (Travel Requirements, Overtime, Shifts, On-Call, etc.):
· This is an in-person position. Under certain circumstances, at the discretion of management, remote work may be possible, but as a general rule this position is conducted on site. Attendance required five days in the office.
· Applicants should be willing to work evenings/weekends if required for artist services.
· This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned.
About Irish Arts Center:
Irish Arts Center (IAC) is a national and international home for artists and audiences of all backgrounds. Based in Hell’s Kitchen, New York City, Irish Arts Center presents, develops, supports, and promotes work from established and emerging artists, providing cultural experiences that are innovative, collaborative, diverse, authentic, and emotionally and intellectually transporting, meet the highest standards of excellence, and celebrate our common humanity in an environment of Irish hospitality. Founded in 1972, throughout our history the Center has also provided community education programs and access to the arts for adults and children of all ages and ethnic, racial and socioeconomic backgrounds.
Irish Arts Center recently completed construction of a $60 million landmark new permanent home, including a state of the art flexible performance and arts space for the presentation and development of work across a range of disciplines, including music, dance, theatre, film, visual arts, literature and the humanities; classrooms and studio spaces for education programs, development, and collaboration; technology to stream and distribute content on the digital platform; and an avenue-facing lobby café that is a hub for hospitality and interaction between artists and audiences. As part of a second phase, IAC will renovate its adjacent existing 51st Street building to provide a second, intimate performance space—the historic Irish Arts Center theatre—optimized for the most intimate live music and conversation, recordings, podcasts, master classes and special events, and a courtyard entrance on 51st Street where the historic Irish Arts Center and the new building meet.
As IAC is committed to representing diverse identities in our artistic programming, so too are we committed to diverse representations in our administrative team. Irish Arts Center is an equal opportunity employer and will consider all applicants for employment without unlawful discrimination based on race, creed (religion), color, sex (including gender expression), national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other characteristic protected by law.
HOW TO APPLY
Please send a cover letter and resume to applications@irishartscenter.org with subject "Artist Services Manager".